Wellmark, Inc. is looking for a Release Manager in Des Moines – Apply Here!

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Company Description

Why Wellmark: We are a mutual insurance company owned by our policy holders across Iowa and South Dakota, and we’ve built our reputation on over 80 years’ worth of trust. We are not motivated by profits. We are motivated by the well-being of our friends, family, and neighbors–our members. If you’re passionate about joining an organization working hard to put its members first, to provide best-in-class service, and one that is committed to sustainability and innovation, consider applying today!

Why Wellmark Technology? Wellmark is building innovative, modern solutions using cutting edge technology. We are driving organizational transformation and business strategy by empowering our technology team to innovate new and elegant solutions to enhance the customer experience. Together, we are leaning into the future, owning the outcome, and driving organizational change to transform how we work.

More about our unique benefit offerings here.

More about working at Wellmark here.

Job Description

Test Lab Overview:

This role will be a key part of a newly-formed team, Workforce Technology Product, whose mission is to improve the technology-related end-user experience and the productivity of all Wellmark staff through the maturation and evolution of the collaboration/productivity and communication solutions used by the enterprise every day. 

This team is responsible for establishing and evolving the Workforce Cloud Test Lab. Via this Lab, the team will focus on enhancing the end-user experience across all technologies (software, hardware, security, etc.) as it relates to the way Wellmark’s workforce utilizes technology to perform their work. In addition to testing for availability and basic functionality, the team will design and execute tests and test cases for Usability and Business Functionality and the overall user experience. 

About the Career: Schedule, coordinate, and manage IT releases across the enterprise for multiple applications across various Portfolios. The releases can be inclusive of application updates, operating system patches, security improvements, hardware upgrades, projects and programs and business enhancements. Provide tools and services to help project teams manage and deploy releases into production. Responsible for implementing and managing release processes for the progression of code in the development, test, and production environments. Establish effective partnerships to collaboratively with all participants in software development projects and is supportive of developers and testers build dev/test environments are set up.

Our Ideal Candidate: You feel effective when you can be proactive and planful in your approach. You are energized at the opportunity to collaborate and influence the product roadmap based on your thoughtful and strategic input. You have experience analyzing, tracking, and road mapping cross project dependencies and risks. While you may not have experience in the health insurance industry, you are looking forward to learning Wellmark as a business.

Qualifications

Required:
• Bachelor’s Degree in related field or direct applicable work experience
• 3+ years of experience in an IT environment, with an understanding of all phases of the software development lifecycle (SDLC)
• Demonstrated ability to coordinate cross-functional work teams toward task completion
• Effective analytical, problem solving and troubleshooting experience
• Proven ability to effectively communicate, both written and verbal, building collaborative relationships of trust and influencing others to act
• Strong technical aptitude, with the ability to learn new systems quickly
• Acute attention to detail, with strong organizational skills

Preferred:
• Agile development methodology certification(s), e.g. Certified Scrumaster
• Experience consulting with stakeholders
• Exposure to negotiation skills and techniques
• Experience using agile requirements management tools like Azure DevOps
• Experience partnering with local and global staffing vendors to deliver projects
• Experience in developing support and presentation materials for business and technology audiences
• Experience researching/recommending technology solutions

Additional Information

a. Establish and maintain effective partnership with the business and IT leadership. Practices sound relationship management with business and IT stakeholders; is fully conversant with key techniques in team management.

b. Manage application activities related to releases and environments. Oversees integration of multiple sets pf scope/requirements and respective releases to ensure collaboration, quality, and timeliness.

c. Coach and collaborate with other Release Managers.

d. Lead and manage the coordination of multiple project and program release plans and schedules to ensure timeliness for completion, while actively collaborating with Project and Program Managers. Supports and follows IT operational procedures and standards.

e. Facilitate review and discussion of upcoming release content to determine release plan for both internal and external impacts. Facilitates team to propose release solutions that align with the needs of the interrelated projects to gain efficiencies. Identify, monitor and communicate critical metrics to ensure release execution success.

f. Manage risks and resolves issues that affect release scope, schedule and quality.

g. Measure and monitor progress to ensure application releases are delivered on time and within budget, and that they meet or exceed expectations.

h. Coordinate release content and effort based on the enhancement backlog, project driven scope, third party dependencies, infrastructure dependencies and break-fix needs.

i. Communicate all key release plans, commitments, and changes including requirements, QA plans, schedule, and scope changes.

j. Manage relationships and coordinate work between different teams at different locations. Including communications regarding release details and schedules to the Business as required.

k. Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews.

l. Negotiate, plan and manage all release activities.

m. Maintains the release schedule for all core services and ensure alignment across key partners and vendors.

n. Creates and maintains a release repository and manages key information such as build and release procedures, dependencies, and notification lists.

o. Researches new software development and configuration management methodologies and technologies and analyzes their application to current configuration management need.

p. Communicate scheduled releases to impacted projects and/or business owners.

q. Other duties as assigned.

An Equal Opportunity Employer

The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.

Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at [email protected]

Apply Here

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