Fulltime Crypto Analyst openings in Boston on September 21, 2022

Principal Crypto Tech Risk Analyst, Fidelity Digital Assets at Fidelity Investments

Location: Boston

Job Description:The Role Fidelity Digital Assets is looking for a technical risk manager to help enable business growth while protecting Fidelity and its customers from the unique risks facing a digital asset company. As a member of the Fidelity Digital Assets Risk Management team, you will primarily focus on the oversight of key risks, threats, controls, and other critical risk management functions supporting the Fidelity Digital Assets custody and trading services as well as supporting the potential launch of innovative new products involving blockchain within Fidelity Digital Assets, FCAT, or beyond. You will be responsible for working with technology teams, business leaders, and with Compliance and Legal to support continued product growth of Fidelity Digital Assets. Active collaboration with cryptographic security, wallet, and technology teams to obtain a deep understanding of digital asset risks and controls will be central to the role.The Expertise and Skills You Bring 7+ years of related experience in Technology, Cybersecurity, Risk, an/or AuditInterest and/or understanding of blockchain or crypto assets is a plusStrong knowledge of Fidelity’s enterprise technology and enterprise cybersecurity a plus.Demonstrated technical abilities in multiple areas (e.g., blockchain, cryptographic security, technology infrastructure and application controls, cyber security, access management, network and cloud, resiliency, etc.)Knowledge of Industry standards, frameworks and standard methodologies, such as NIST SP800-53, COBIT, SOC1, ISO27001Experience managing risks, controls, and issue management.Strong ability to work and flourish in a fast-moving, challenging environmentYour curiosity and desire to support innovative initiatives to understand and managing the risk of digital assetsYour love of solving complex problems and multifaceted technical issues, comfort with ambiguous situations, and your ability to help solution innovative ways to mitigate risk using your advanced analytical and critical thinking skillsYour strong knowledge of information technology and cybersecurity processes and controls, and a comprehensive understanding of risk and quality control and assurance functions.Your strong analytical, organizational, and problem-solving skills. Data analysis skills a plus.Your exceptional relationship management, collaboration, and influence skillsYour proven ability to simultaneously identify, prioritize and address multiple issues and respond to shifts in prioritiesYour ability to influence key decision makers through a combination of knowledge, reasoning, and relationshipsThe Value You Deliver Establish and maintain a strong technology and crypto risk governance program that facilitates business growth while protecting Fidelity and its customersProviding advice, guidance, and consultation on technology initiativesSkillfully handle deep technical assessments and due diligence inquiries from clients, sales prospects, regulators, and internal/external auditorsPerform technology risk assessments and issue mitigation/tracking for all aspects of FDASHelp growing business build control programs that appropriately mitigate risk and meet corporate standardsPartner with business leaders to promote a collaborative environment that helps the business meet its goals while ensuring it stays within its risk toleranceHelp with Lead the expansion of the Risk Assessment Program and introduce a Risk and Control Self-Assessment ProgramLeveraging your experience in the financial services, digital asset, or the risk/compliance industry with an emphasis on building control programsProvide management with updates on the status of Enterprise Services Risk Program, issues, incidents, and exceptionsThe TeamFidelity Digital Asset Services (FDAS) is an exciting new business unit focused on bringing industry-leading digital asset custody and trading services to institutional clients, and Fidelity Digital Assets Risk Management is a dynamic and innovative risk management team that enables business growth while protecting Fidelity and its customers. The team has responsibilities for operational, technology, credit, and trading risks and partnering with Fidelity Digital Assets business leaders to develop innovative solutions and foster a strong risk mindset.#cryptojobsCertifications:Company OverviewFidelity Investments is a privately held company with a missionto strengthen the financial well-being of our clients.We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.Join UsAt Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with aGlassdoor Employees’ Choice Award, we have been recognized by our employees as a Best Place to Work in 2022. And you don’t need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you’ve always imagined.Many of our associates are continuing to work remotely temporarily due to COVID-19. When Fidelity employees eventually return to the office, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling “Dynamic Working.”We invite you toFind Your Fidelityatfidelitycareers.com.Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by sending an email toaccommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 3.PDN-96f977cb-1386-4ed4-ab08-a8833b7f05b0
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Research Scientist, Digital Currency Initiative at Massachusetts Institute of Technology (MIT)

Location: Cambridge

Information on MIT’s COVID-19 vaccination requirement can be found at the bottom of this posting.

RESEARCH SCIENTIST, DIGITAL CURRENCY INITIATIVE DCI , Media Lab , to join a team of researchers and staff who bring together global experts to take on challenges in cryptocurrency and digital currency design. Responsibilities include Blockchain economic security research; evaluating proof of work versus proof of stake along economic and technical dimensions; proof of work economic security research; collaborating and holding discussions on the above with Bitcoin core team and outside engineers; Central Bank Digital Currency (CBDC ) wholesale and smart contract research; developing wholesale CBDC and digital asset smart contract implementations to improve market efficiency; leading conversations/collaborations with central banks and private sector financial firms on wholesale CBDC and digital asset use cases and implementations; continuing biweekly CBDC reading group attended by MIT economics Ph.D. students; Federal Reserve economists, and DCI staff; leading conversations and collaborations with funders; generating publishable papers with Dr. Neha Narula and other collaborators; and developing MIT course on CBDC and digital assets with Dr. Narula.

A full job description is available here .

Job Requirements

REQUIRED : Ph.D. in economics or related field; B.Sc. in economics, computer science, or related field; track record of relevant publications and maintaining and securing production systems; discretion with confidential information; interest in collaborating with students and researchers and contributing to open-source software projects; ability to and interest in communicating with non-technical stakeholders; desire to work independently and drive process, like creating a plan to distill requirements in order to implement and evaluate systems with different trade-offs; and willingness to help create an inclusive environment for people of all backgrounds. PREFERRED : experience with Bitcoin protocol designs, CBDC, and various cryptocurrency structures and systems. Job #21882

This is a one-year appointment with the possibility of extension based on the direction of the research and funding.

9/19/22
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Blockchain Data Analyst at Cogo Labs

Location: Cambridge

At Cogo Labs, we build startup companies from scratch.
Were not venture capitalists were a collaborative team of engineers, analysts, and entrepreneurs using innovative tools, big data, and intellectual curiosity to create successful businesses, fast. We are committed to hiring analysts with diverse backgrounds in all industries such as finance, marketing, sales, data management, quantitative analysis, and mathematics.
• As a Cogo Labs Blockchain Data Analyst, youll implement research projects, from the identification of information gaps to the successful reporting of results and implications
• Synthesize and prioritize research questions within the organization, working with strategy leadership, the executive team, and cross-functional product groups
• Clearly and confidently communicate and share research findings to the business, within required timeframes
• Lead and implement industry research in the blockchain
• Ensure fieldwork is managed accurately, within timelines and budgets, and project requirements are understood by all parties involved and grow business lines within our incubator. Youll design and implement marketing programs, analyze performance metrics, and use the insights you gain to drive growth in audience engagement and revenue. Your expertise, ideas, and hard work will have a direct and immediate impact on the success of your project.

What to expect from Cogo:
• Near obsessive use of data to inform business decisions. We believe that efficient growth happens when we make every decision based on solid, well directed analysis.
• Unmatched opportunity. We believe in mentoring people to grow as quickly as they can. Todays new grad hires are tomorrows leaders.
• Flexibility and novelty. Your role will define itself over time, as you identify the problems that you are uniquely capable of solving.
• A fun, supportive culture. Happy employees are the most successful. We take care of our own, and not just because its good business.

What we expect from you:
• Understanding of blockchain core components and core protocol architecture.
• Understanding of blockchain core system programming languages & concepts.
• Organizing and analyzing data, creating charts and graphs, and presenting your findings to the leadership team
• Strong verbal and written communication skills with the ability to articulate results of the analysis in easy-to-understand content
• Proven ability to collaborate across cross-functional teams and drive results
• Detail-oriented, highly motivated, and organized
• Flexibility and self motivation. We value the willingness to wear many hats and the commitment to work on whatever needs to get done.
• The ability to make a strong (data driven) case when presenting findings and recommendations, while remaining curious and receptive to feedback.
• Demonstrated ability to work effectively as part of a team, and dedication to helping your teammates learn.
• Passions and interests outside of work you arent just your resume.

You are our ideal candidate if:
• A bachelors degree in a field that requires deep analytical thinking and problem solving. Many of us have Math, Econ, Engineering, or Comp Sci backgrounds, but applications from all quantitative fields are welcome.
• You have a strong background in blockchain and data science, a passion for all-things digital assets, a point of view with respect to the future of decentralized finance and other decentralized organizations, and the ability to collaborate with a wide range of stakeholders and specialists.
• Deep interest in multiple facets of crypto different protocols, dApps, stablecoins, CBDCs, DeFi, NFTs and good understanding of Blockchain fundamentals
• Driven; moves quickly and takes a forceful stand without being overly abrasive
• Clearly states project missions, update, decisions, and rationales verbally and in writing
• Enthusiastic, passionate about work and with an entrepreneurial mindset
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IT SUPPORT SPECIALIST at Coin Metrics

Location: Boston

Coin Metrics is a leading provider of cryptoasset data for institutions. We deliver transparent and actionable data and analytics to various industry stakeholders including asset managers, custodians, trading venues, research desks, and data/application providers. Coin Metrics’ data empowers its clients and the public to better understand, use and value open crypto networks.

Join a fast-paced startup pioneering novel metrics, data products, and intelligence solutions, which offer insights into the economics, markets, usage, health, and other aspects of public cryptocurrency blockchains like Bitcoin and Ethereum and other crypto networks.

You will be surrounded by talented people passionate about decentralized economies and the data behind them. Break new ground, create exciting new data-driven research and products, and help shape the future of finance.

YOUR PURPOSE

Coin Metrics is recruiting an IT Support Specialist. Our IT Support Specialist will provide technical assistance to Coin Metrics associates related to both our end user hardware and software.
• Providing software support to end-users
• Creating and monitoring an employee technical issue reporting system and quickly resolving logged issues
• Procuring and building new laptops for incoming associates
• Developing and executing on a program for hardware replacement at end-of-life
• Training end-users on hardware and software programs
• Creating systems for monitoring hardware and software performance and access
• Monitoring hardware and software performance and access
• Ensuring computer software is upgraded as appropriate
• Providing systems access in accordance with prescribed job roles and access policies
• Consulting with hiring managers and risk management as required
• Evaluating software options (e.g., for VPN) and recommending CM software standards
• Providing day-to-day technical support at the Boston HQ w/r/t video conferencing and networking issues
• Maintaining relationships with end-user software vendors

YOUR VALUE
• Ensuring that CM is operating at peak productivity by providing our associates the tools and resources necessary to build the best crypto financial intelligence solutions
• Helping to create an excellent employee experience
• Contributing to the safety and security of or organization through coordinated access management

YOUR EXPERTISE AND EXPERIENCE
• 3-5 years of experience as an IT support specialist
• In-depth knowledge of computer hardware, software and networks
• Exceptional ability to provide technical support and resolve issues
• Excellent interpersonal and communication skills
• Experience with both apple, PC and Linux operating systems

LIFE AT COIN METRICS

Coin Metrics is a fun and fast-paced team with employees located in 8 countries. We are united by our OPEN (Open, Pioneering, Elucidating, and Neutral) core values. Our employees are empowered to do what’s best for our products, customers, and team members. Other benefits of working at Coin Metrics include:
• Competitive salary, 401(k) retirement plan, bonus and options plans
• Comprehensive medical, dental, vision
• Remote or hybrid work options with generous equipment reimbursement offering
• Paid time off
• Global company offsites
• Coin Metrics Labs where associates pursue their passions

LOCATION

Boston, MA
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Program Manager, Techstars Crypto Boston powered by Algorand (978) at Techstars

Location: Boston

The Program Manager (PM) is the operational backbone of the Accelerator program team. The PM’s focus is program operations and execution of the Techstars playbook to deliver the best possible program experience for founders, mentors, partners, investors and other stakeholders.

PMs are responsible for ensuring the operational success of the full accelerator cycle from company sourcing through Demo Day. This includes event management, utilizing tools/developing processes to manage program data, building and scheduling the 3-month programming calendar, execution of Demo Day, and recruiting, hiring, training, and management of the seasonally hired Associate team. The PM is also responsible for collaborating closely with the Corporate Partner to support their goals within the accelerator.

Experience with operations and event planning is required and is a major part of this role. Familiarity with the early-stage, venture-backed company ecosystem is preferred but not required. Throughout the year, PMs will have the opportunity to work across the Techstars network, support cross-collaborative projects, focus on professional development and career growth, and work with colleagues from all around the world.

You will be both internally focused working in support of founders in-program and externally focused on behalf of our founders to the broader community of alumni, investors, and mentors. You will manage the program and maintain strong bonds with the startups, acting as a resource and looking out for relevant opportunities to support their success.

What You’ll Do
• Work with the team to develop the program plan and own the overall responsibility for the successful execution of the accelerator program, including end of program celebrations and Demo Day
• Ensure the program is following best practices and executing upon outlined content and curriculum of the Techstars playbook
• Deliver the best possible accelerator experience to founders, mentors, partners, investors and other stakeholders
• Manage the logistics for the program calendar, mentor schedules, investor meetups, demo day and ensure the founders, mentors, speakers, partners, and investors are fully informed about all program-facing activities
• Manage the logistics of the application, screening, and onboarding process
• Implement network events/programs to support founders and alumni both during program and outside of program
• Support relationship management with the Accelerator Corporate Partner and Techstars’ Global Network Partners
• Recruit, hire and manage the seasonal Associate team
• Develop relationships with entrepreneurial support organizations, the Techstars perk network, and the cross Techstars network that can support our founders
• Share new best practices with the Techstars team globally as you identify areas for innovation and improvement
• Represent Techstars in the local community and ecosystem
• As time permits, and as experience grows, help source and evaluate potential investments related to the program themes, including market research, competitive analysis, investment memo development
• Support the development of a strong pipeline of startups with diverse and underrepresented founders

What You Bring To The Role
• A genuine passion for technology and startups, an entrepreneurial mindset, and an insatiable desire to always be learning
• 5+ years of experience in fast-paced environments with a focus on event planning, business operations, and/or project management
• Comfortable working in ambiguity but with high expectations
• Systems thinker with an eye for things that do not scale and the capability to design new processes and systems for implementation across programs
• Advanced skills with Excel or Google Sheets, Docs, and Slides is a plus
• Experience working in/with early-stage companies or other roles that demonstrate experience in above responsibilities
• Strong interest in the discourse around technology, startups, entrepreneurship, and venture capital

Successful Candidates will demonstrate the following competencies through a combination of previous education/work experiences:
• Initiative – Proactively create and/or follow through on new ideas and strategies; extraordinary ability for self-learning and learning by doing, with a demonstrated ability of learning from available documentation and quickly applying it with little direction
• Attention to Detail – Accomplish a task with a thorough and precise focus on every component of the project, no matter how small or time-consuming
• Communication skills – Excellent verbal and written communication skills in English
• Interpersonal Skills – A high level of professionalism and ability to connect with others to build positive relationships and be a true team player while maintaining our “Founder First” mentality; strong emotional intelligence, active listening skills, and high level of empathy
• Multitasking – Move seamlessly between any number of prioritized tasks and functions while effectively managing time
• Forward Thinking – Can anticipate the needs and requests of multiple stakeholders as well as the implications and after effects of situations

We encourage you to apply even if you do not meet 100% of the qualifications.

Compensation range: $70,000 – $80,000 + bonus

US Benefits

About Techstars

Techstars is the worldwide network that helps entrepreneurs succeed. Founded in 2006, Techstars began with three simple ideas – entrepreneurs create a better future for everyone, collaboration drives innovation and great ideas can come from anywhere. Now we are on a mission to enable every person on the planet to contribute to, and benefit from, the success of entrepreneurs. In addition to operating accelerator programs and venture capital funds, we do this by connecting startups, investors, corporations and cities to help build thriving startup communities. Techstars has invested in more than 2,800 companies with a combined market cap of more than $68B.

Techstars’ mission is to help entrepreneurs succeed wherever they are in the world and whatever their background is. Regional accelerator programs all around the world are the cornerstone of the strategy. The investment approach is fundamentally driven by the worldwide network of managing directors, who interact with startup founders daily, guiding, mentoring and cultivating them along the journey. The scale of this reach results in a diversified strategy that provides investors with a uniquely qualified deal flow.

We help Techstars founders connect with other entrepreneurs, experts, mentors, alumni, investors, community leaders, and corporations to grow their companies.

www.techstars.com
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Digital Assets Principal Risk Analyst at Fidelity Investments

Location: Boston

Job Description:The RoleDo you want to join a team focused on Fidelity’s Cryptocurrency, Blockchain and Decentralized Finance programs and initiatives? The Technology Risk team for Enterprise Services (ES) within Enterprise Technology Risk & Analytics (ETRA) group is seeking a passionate, driven, and experienced professional to join the team! You will help enhance and manage the core program activities, this includes refining and performing the technology risk strategy and program, and working with Technology, Operations, Legal Risk and Compliance teams to holistically manage technology risk of crypto initiatives across the Firm.The Expertise We’re Looking ForExperience with cryptocurrency, blockchain technology, smart contracts, NFTs6-8 years’ experience in information technology risk, cyber security, controls or audit rolesBachelor’s Degree in Computer Science, Technology, or a related field of study preferredDemonstrated technical abilities in multiple areas (e.g., technology infrastructure and application controls, cyber security, access management, network and cloud, resiliency, etc.)Professional technology risk certifications (CISSP, CISA, CRISC, CISM) and/or Cloud Certification(s) (CCSP, CCSK, AWS) preferredThe Purpose of Your RoleIn this position you will act as a consultant and share expertise in crypto and blockchain information technology controls design, effectiveness, management and monitoring for new and existing Crypto and Blockchain initiatives across the firm.The Skills You BringYour curiosity and desire to support innovative business units in understanding and managing the risk of emerging technologies in the cryptocurrency, blockchain, and decentralized finance spaces.Ability to research and quickly get up to speed on new initiative and technologies, see ways to apply existing processes and controls to new situations and mitigate new types of technology riskWillingness to assess and handle technology risks in areas of the firm that are on the cutting edge, supporting the newest product developments and outside of the box activities with a dynamic can do attitude.Your love of solving complex problems, and comfort with ambiguous situations, and your ability to help solution innovative ways to mitigate risk using your advanced analytical and critical thinking skillsExperience with information technology processes and controls and a comprehensive understanding of risk and quality control and assurance functionsAdvanced analytical and critical thinking skillsExcellent verbal and written communication skills enabling candidate to prepare and present recommendations to senior managementAbility to manage multiple projects concurrently and to work under stress to meet tight time commitmentsAbility to build and maintain collaborative working relationships with Information Technology and Business personnel to design and assist in the execution of appropriate controls design and monitoringAbility to influence information technology leaders in the effective review and management of controls to mitigate risk in an emerging technology areaThe Value You DeliverEstablishing an IT Risk Strategy and Framework specific to the Crypto and Blockchain space, with a focus on business impactsProviding advice, guidance, and IT risk program managementAssessing the various information technology risks that the business faces in its operations and implement action plans, policy and procedural changes for risk avoidance and mitigationConducting in depth information technology risk assessments including identifying and documenting controls, creating detailed process flows, identifying potential gaps and/or inconsistencies and making sound recommendations for improvement and/or mitigationDetermining appropriate KPIs/KRIs for IT risk monitoringUnderstanding and consulting on information security standards and industry best practicesEnsuring that DI Associates are trained and knowledgeable about information technology controlsReviewing third party vendors and contracts to ensure appropriate controls are in place and functioning effectivelyAnswering inquiries from internal and external Audit on information technology controlsTracking action steps and ensure that findings are remediated appropriately and in a timely mannerConducting readiness reviews over large information technology development projects ensuring strong risk management#cryptojobsCertifications:Company OverviewFidelity Investments is a privately held company with a missionto strengthen the financial well-being of our clients.We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.Join UsAt Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with aGlassdoor Employees’ Choice Award, we have been recognized by our employees as a Best Place to Work in 2022. And you don’t need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you’ve always imagined.Many of our associates are continuing to work remotely temporarily due to COVID-19. When Fidelity employees eventually return to the office, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling “Dynamic Working.”We invite you toFind Your Fidelityatfidelitycareers.com.Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by sending an email toaccommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 3.PDN-96f977ca-b203-4d33-b7d5-5ed88f880aa6
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Senior Associate, DeFi Trading Analyst at Fidelity Investments

Location: Boston

Job Description:The RoleStep into decentralized finance and develop solutions that will shape the future of trading. We are looking for quantitative professional to conduct research, develop solutions and provide day to day operational support for DeFi applications. In this role, you will manage processes, assess risk, engage with developers, explore opportunities, and provide analytical insights to decentralized applications.The Expertise and Skills You BringMaster’s degree in Engineering, Computer Science, Finance, Applied Mathematics, or other relevant quantitative disciplineExperience with decentralized finance, crypto trading, data analytics, API access and equity marketDevelop decentralized finance applications, evolve technology and manage day-to-day operationsGather and enrich data, assess performance, deduce insight and identify opportunitiesAssess risk, improve security and resiliency of protocols and technology implementationsDocument models, data and research findings and project progressWork closely with technology team to deliver solutionsPartner with business and product teams to assess and build capabilities in DeFi spaceKnowledge in Python, KDB/Q, R, Tableau, Unix.The TeamOur Systematic Trading and Analytics Platform team develops trading capabilities and provides quantitative expertise to the design of next-generation brokerage products in capital markets. We build trading infrastructure and create trading algorithms to help clients achieve the best execution. We work with clients to improve their trading strategy, educate them about market structure and trading tools, and provide consultation to help them tackle their unique problems.Certifications:Company OverviewFidelity Investments is a privately held company with a missionto strengthen the financial well-being of our clients.We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.Join UsAt Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with aGlassdoor Employees’ Choice Award, we have been recognized by our employees as a Best Place to Work in 2022. And you don’t need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you’ve always imagined.Many of our associates are continuing to work remotely temporarily due to COVID-19. When Fidelity employees eventually return to the office, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling “Dynamic Working.”We invite you toFind Your Fidelityatfidelitycareers.com.Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by sending an email toaccommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 3.PDN-9736aa3a-cabc-49ec-a402-e87b52e5bbdc
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