Freddie Mac is looking for a UI Designer in McLean – Apply Here!

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At Freddie Mac, you will do important work to build a better housing finance system and you’ll be part of a team helping to make homeownership and rental housing more accessible and affordable across the nation.

Employees, contingent workers and visitors are no longer required to show proof of vaccination to be on-site. Effective January 2023, Freddie Mac’s hybrid work arrangement is 3 days in the office (specifically Tuesday, Wednesday & Thursday).

Position Overview:

Do you thrive to find ways to help shape the future through Human-Centered Design? Are you interested in building and shaping digital products, while improving your creative design and technology skills? If you possess a growth mindset, tackle problems through design, and can successfully integrate across agile teams that are foundational to Multifamily’s Digital Transformation, then we are your next destination employer! Apply to join Freddie Mac’s growing Customer Experience (CX) design team!

Our Impact:

The Multifamily CX team is more than just traditional CX and the analysis of measurement and metrics. We are a trusted partner in our digital transformation, responsible for UX and Human-Centered Design (HCD). We ensure that the design of our technical solutions represent and meet the needs of our customers by gaining a true appreciation for them and putting them at the center of our decision-making process. The team provides perspective, ideas, as well as concepts through prototypes, wireframes, storyboards, usability tests, etc. Together, we influence the direction, prioritization, and development within our agile teams.

Your Impact:

Enable the Delivery of Experience-Driven Technical Solutions by understanding:

The people; empathizing and understanding the journeys, experiences, pain-points, and needs of our internal and external customers and translate that into creative design

The process; defining reality vs. perceived and re-imagining the future not optimizing the present

The technology; appreciating customer and employee interactions / use cases with technology throughout the lifecycle of a loan

The data; realizing our customer’s needs in accessing and visualizing data and the influence UI / UX design plays

Qualifications:

5-7+ years of design or product strategy, visual or interaction design, data visualization and experience design

Bachelor’s Degree in Design preferred or equivalent work experience

Experience building, implementing, and maintaining Design Systems; including the creation, management, documentation and governance of design components in complex digital environments

Understand the application and implementation of the Design Thinking methodology, to include ethnographic research, and the artifacts that support it

Experience in usability testing; ensuring customer feedback is incorporated into future design increments

Proficient in Design tools (e.g. Figma, Sketch), Prototyping tools (e.g., Figma, InVision, Axure), Design System management tools (e.g. Figma, InVision DSM, Confluence)

Keys to Success in this Role:

Strong consultation, facilitation, and social skills, to include a sense of humor

Collaborate across the team while developing mutually beneficial relationships across our organization and customer base

Eagerness to influence and mature a growing design practice

Possess a deep curiosity to learn about new trends and how to do things different and better

Comfortable in the space between no longer and not yet

Current Freddie Mac employees please apply through the internal career site.

Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you’ll do important work for the housing finance system and make a difference in the lives of others.

We are an equal opportunity employer and value diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by applicable law. We will ensure that individuals with differing abilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit and register with our referral code: MAC.

Time-type:Full time

Job Category:Enterprise Transformation

FLSA Status:Exempt

Freddie Mac provides anticipated base salary ranges where required by law.

Apply Here

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