EDWARD JONES is looking for a Salesforce in Elk Grove Village – Apply Here!

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At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 15,000+ branch offices where our more than 7 million clients live and work.

In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors. At Edward Jones, you will be part of a product team responsible for providing high-quality, current, efficient and stable tools to contact center associates throughout the firm. Our key systems include Salesforce Service Cloud (chatbot, live chat, communities), ITSM, multiple web-based applications and batch programs. We are responsible for supporting and enhancing existing systems and developing technology solutions that support and enhance service and operation divisions in alignment with firm’s vision.

What you’ll do
As a Certified Salesforce Developer, you will help design, configure, code, test, implement, enhance and support contact center tools, modules and integrations using the leading-edge technologies on Cloud platform. In this role, you will work closely with other members of the team, leaders and product owners.
Essential Responsibilities and Tasks:
• Develop system migration programs between the platform and other vendor or in-house systems and databases.
• Follow the development protocols in the CRM team and effectively utilize the development management tools like Jira etc.
• Work with the Migration Product Development Manager and CRM architect to get migration code reviewed and approved.
• Collaborate with the Business Analysis, Data Migration, Quality Assurance and Release Management group members to ensure the development milestones are all achieved on time.
• Continuously monitor the latest releases and trends of the platform and enhance the migration programs; keep the migration package up to date based on the API changes
• Work closely with support teams and delivery manager to address incidents and problem queues.
What experience you need :
• Bachelor’s degree in Computer Science, Computer Information Systems, Management Information Systems or related field.
• Experience in software development
• Basic level understanding with at Salesforce Service Cloud features (Chatbot, Live Chat, Knowledge, Apex, Rest and Soap APIs)
• Understanding of Product Teams and Agile methodology and practices.
What Could Set You Apart :
• Current Salesforce certifications
• Experience with VS Code, Eclipse, GitHub, Spring Boot, Junit, Microservices and AI
• Knowledge of financial service industry
• 100 Best Workplaces for Millennials in 2022, published Fortune July 2022, Great Places to Work data as of March 2022. Compensation provided for using, not obtaining, the rating.
• Edward Jones was recognized as one of the Best Workplaces for Millennials by Great Places to Work and Fortune magazine. The privately held firm ranked No. 2 overall, in its fourth appearance on the list.
• 2022 Fortune Best Workplaces for Women, published September 2022, research by Great Places to Work , data as of August 2021. Compensation provided for using, not obtaining, the rating.
• Edward Jones has been named to the 2022 Best Workplaces for Women list by Great Places to Work and Fortune magazine, ranking No. 45.
• 2022 Fortune’s 100 Best Companies to Work For, published April 2022, research by Great Place to Work , data as of August 2021. Compensation provided for using, not obtaining, the rating.
• For the 23rd time, Edward Jones has earned a spot on the Fortune 100 Best Companies to Work For ranking by Great Places to Work and Fortune magazine. Edward Jones ranked No. 35 on the prestigious 2022 list.
• 2022 Best Places to Work For LGBTQ+ Equality, Great Place to Work in partnership with Human Rights Campaign Foundation, published Equity Magazine January 2022, data as of July 2021. Compensation provided for using, not obtaining, the rating.
• Edward Jones scored 100 percent on the Human Rights Campaign Foundation’s 2022 Corporate Equality Index (CEI) the nation’s foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality. The ranking designated Jones as one of the best places to work for LGBTQ+Equality.

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate:
Salary: $66379 – $109459
Category: Headquarters

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