Bluevine is looking for a Cloud Administrator in Salt Lake City – Apply Here!

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About Bluevine

Bluevine is on a mission to enable a better financial future for small business owners through innovative banking solutions designed just for them. By combining best-in-class technology with advanced security and a deep understanding of the small business community, we deliver end-to-end banking and lending products that empower always-on entrepreneurs to grow their businesses with confidence.

As a dynamic company with massive potential, we’re backed by leading investors such as Lightspeed Venture Partners, Menlo Ventures, 83North, Citi Ventures, and nearly 9 years of proven success. Since launching in 2013, we have grown exponentially, amassing over 400,000 customers across all 50 states and a global team of more than 500 people. Our passion is driven by purpose: to give small businesses the tools they need to succeed and we’re just getting started.

All of this begins with our team who are driven by collaboration, problem-solving, and learning and growing together. With a commitment to innovation and community impact, our mission is to help every small business—and every team member—thrive. Join us!

This is a hybrid role . At Bluevine, we pride ourselves on our collaborative culture, which we believe is best maintained through in-person interactions and a vibrant office environment. All of our offices have reopened in accordance with local guidelines, and are following a hybrid model. In-office days will be determined by location and discipline.

About The Role

BlueVine is looking for a Salesforce Admin who has the combination of both technical & project management skills. The candidate should be able to roll up their sleeves and work hands-on in SFDC, as well as work with business stakeholders to come up with solutions to better improve the systems and process flow. Additionally the candidate will have extensive experience working with technical teams on implementing solutions and providing best practices. They will play the role of liaison between the customer and various technical teams. They will be passionate about driving forward solutions, be a self-starter, and analytical. They will be comfortable with ambiguity and will drive towards simple solutions to complex problems. Ideally this candidate will also have had experience in SFDC data migration and defining new object structures.

SFDC is used across all operational parts of the business including Sales, Support, Account Management, Business Dev, Collections & Marketing. Ideally this candidate will have had experience working with various different business units and supporting high growth and scale.

What You’ll Do
• Be the Salesforce Service Cloud expert for the organization
• Provide Case Management & Service Cloud Voice support and training for Customer Support teams
• Implement new functionality including automations, assignment & validation rules, dashboards & reports and custom development work
• Work closely with stakeholders and technical teams to develop system architecture & technical designs for complex projects using a combination of out of the box features and custom code
• Experience working in an agile environment utilizing sandbox architecture to manage releases

What We Look For (main Skills)
• Minimum of 5 years of experience as a Salesforce Administrator
• Deep knowledge of Salesforce Service Cloud
• Strong understanding of Salesforce architecture, including but not limited to custom objects, assignment & validation rules, flow builder, roles, profiles, permission sets & security settings
• Experience in supporting & developing customer flows for both pre and post sales support
• Excellent communication skills & ability to translate technical requirements to business stakeholders
• Salesforce Administrator Certification required

Nice To Have (bonus Points)
• Salesforce Advanced Administrator Certification
• Salesforce Developer certification
• Experience with Apex Classes, Lightning Web Components, Integration API, Heroku
• Manage Service Cloud Voice configurations, Einstein Analytics and Insights, Knowledge Base

BENEFITS AND PERKS – for employees located in the US
• Excellent health coverage and life insurance benefits
• 401K with an immediate 3% company match
• PTO, Company Holidays, and Flexible Holidays
• Company-sponsored Mental Health Benefits, including 1:1 therapy
• Over $1,000 annually for a wellness benefit of your choice
• Monthly WFH stipend
• Generous, paid parental leave covering up to 16 weeks
• Access to financial coaches and education sessions
• Free commuter benefits – Caltrain passes for San Francisco employees and a monthly parking allowance
• Monthly DoorDash credit
• Weekly catered lunches and fully stocked kitchen pantries
• Dog-friendly Redwood City, CA office
• Community-based volunteering opportunities

BENEFITS & PERKS – For Employees Located In Israel
• Excellent group health coverage and life insurance benefits
• Stock options
• Flexible hybrid work model
• Large Study Fund contribution
• Salary Benchmarks and Checkpoints
• Monthly meal card of TenBis or CiBus (your choice) with generous balance
• Free parking for cars, scooters, and bikes
• Free gym membership
• Company-sponsored Mental Health Benefits
• PTO, Company Holidays, and Flexible Holidays
• Community-based volunteering opportunities

Apply Here

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